Wendy’s saw a reduction in 88 seconds, Chick-fil-A by 73 and Carl’s Jr. by 43. Fast food giants have been racing to improve their drive-thrus in a race to speed up service. Service time also decreased by 4 seconds, while total drive-thru time decreased by 29 seconds. But Chick-fil-A continued to dominate in fastest total time by car, which divides the average total time by the average cars in line. McDonald’s test location lagged behind in accuracy compared to other fast food restaurants, the survey found.

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Persons: Carl’s Jr, Dunkin ’, Sarah Beckett, Taco Bell, Dunkin Organizations: New, New York CNN, Intouch, KFC, Taco Bell, Intouch Insight, Bell, Taco, Intelligence Locations: New York, White, Wendy’s, Burger, Brooklyn Park , Minnesota, Fort Worth , Texas